Last updated: February 20, 2026
JC Squared Inc.(the “Company”, “we”, “us”) operates the website jc2.ca and jc2makers.com. We are based in Calgary, Alberta. We comply with Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)[1][2]. This Privacy Policy explains what personal information we collect from you on our website and when you place orders, how we use and protect that information, and your rights. It applies only to information collected on jc2.ca and jc2makers.com (no user accounts are offered). By using our site or ordering from us, you consent to this collection and use as described here.
Information We Collect
- Account and Order Information: When you place an order, we collect personal information you provide, including your name, shipping and billing address, email address, and phone number. We also collect payment information (e.g. credit card or payment method details) through our secure payment processor (we do not store your full payment card information).
- Technical and Usage Data: We automatically collect certain data when you visit our site. This includes your IP address, browser and device information, pages viewed, and how you interact with the site. We use cookies, web beacons, and similar technologies to collect this data. For example, Google Analytics (and similar services) may collect non-identifying information about your visit to help us understand how the site is used. As the Office of the Privacy Commissioner of Canada notes, our Privacy Policy must disclose our use of cookies[3].
- Communications: If you contact us (e.g. by email or phone), we may keep a record of that correspondence. We may also collect any information included in the emails you send us (such as contact or order details).
How We Use Your Information
We use your personal information for these purposes:
– Order Fulfillment: To process and ship your orders, handle returns or exchanges, and provide customer service (sending order confirmations, shipping updates, etc.). We need your data to deliver the products you buy.
– Communications: To respond to your inquiries or requests, and to send you information you have agreed to receive (for example, order status updates or newsletters, if you have opted in). Marketing emails include an unsubscribe option. You may withdraw consent to marketing emails at any time by clicking “unsubscribe” in those emails or contacting us.
– Site Improvement and Analytics: To analyse and improve our website and services. This includes using Google Analytics (or similar) to track site usage, testing and optimizing features, and understanding which products are popular. Cookies help us remember your cart contents and preferences, and anonymously report on site traffic.
– Legal Compliance and Security: To comply with our legal obligations (for example, keeping records for tax purposes), and to protect against fraud and misuse. We may use data to detect and prevent suspicious activity on our site.
– Privacy Choices: We do not use your personal information for purposes other than those listed without your consent. Where required by law or for new purposes, we will ask for your consent.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. Cookies are small data files placed on your device. We use:
– Essential Cookies: These enable basic website functions like keeping items in your shopping cart or remembering your cookie preferences.
– Analytics Cookies: We use Google Analytics and similar services to collect statistical data about how visitors use jc2.ca and jc2makers.com (for example, which pages are popular). These cookies do not identify you personally.
– Third-Party Cookies: Embeds or widgets from other sites (like YouTube videos or social media “share” buttons) may set cookies on your device. We have no control over those cookies, and they are governed by the privacy policies of those third parties.
The Office of the Privacy Commissioner of Canada requires that we disclose our use of cookies[3]. You can control cookies in several ways: your browser settings may allow you to decline or delete cookies (though disabling cookies may affect site functionality). Many browsers offer options to block or alert you to cookies. You may also adjust preferences via any cookie banner or privacy settings we provide on our website. For example, a “cookie settings” link may allow you to disable certain categories of cookies. See your browser help pages (or a site like allaboutcookies.org) for instructions on managing cookies.
Third-Party Content and Links
Our website may include links to or embedded content from third-party sites (such as social media platforms or YouTube). For example, if our site shows a YouTube video or Instagram feed, those providers may collect personal data through cookies or other means. We do not control these third parties and are not responsible for their privacy practices. If you follow a link to a third-party website, please read that site’s privacy policy before providing personal information.
Data Sharing and Disclosure
- Service Providers: We share personal information with third parties who help us provide our services. This includes payment processors (for order payments), shipping carriers (for delivery), IT service providers (website hosting, data storage), and email/SMS providers (sending order or marketing messages). These providers are authorized to use your personal data only as necessary to perform services for us.
- Legal Requirements: We may disclose personal information if required by law or legal process (for example, in response to a court order or subpoena), or to government authorities when required. We may also share information if necessary to enforce our Terms of Service or protect our rights, property, or safety, or that of our users or the public.
- Business Transfers: If JC Squared Inc.is sold or merges with another company, we may share data with the new owner. This Privacy Policy will continue to apply to your information.
- No Sale of Personal Data: We do not sell or rent your personal information to third parties for marketing.
Data Security and Retention
We take reasonable steps to protect your personal information. For example, we use industry-standard security measures such as encrypted connections (HTTPS) and secure payment processing. Access to personal data is limited to authorized employees and contractors who need it to do their jobs. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the extent reasonably possible.
We retain your personal information only for as long as necessary to fulfil the purposes outlined above, and as required by law. For example, we generally keep order and transaction data for several years for bookkeeping and tax compliance. Once the information is no longer needed, we will either delete it or anonymize it.
Your Privacy Rights
Under PIPA/PIPEDA, you have the right to: access the personal information we hold about you; request correction of any inaccurate or incomplete data; and withdraw consent for the use of your data (for example, to stop marketing emails or cookies). You can withdraw consent at any time, subject to legal or contractual restrictions.
To exercise these rights, please contact us using the information below. We will respond to written requests within a reasonable time (typically 30 days). If we require more time (for example, for extensive requests), we will inform you.
You have the right to access your personal information and correct inaccuracies[4]. To make a request, email or write to us (see Contact Information below) with sufficient details to identify you and the information sought. We may need to verify your identity before responding.
You can also manage cookies and marketing preferences at any time: unsubscribe from emails using the link in our messages, and adjust your browser’s cookie settings.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta. As Alberta’s site notes, if you believe your personal information was inappropriately collected, used, or disclosed, you may submit a complaint to the Office of the Information and Privacy Commissioner (OIPC) of Alberta[5]. The Commissioner’s office can advise on your rights under PIPA and PIPEDA.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example, if our practices or the law change). We will indicate the “Last updated” date at the top of this page. Material changes to this Policy (such as how we use or share data) will be communicated by updating the date and, if appropriate, sending a notice (for example, via email to subscribers or a banner on the site) to inform you of the changes. We encourage you to review this Policy periodically. Your continued use of the site after any changes indicates your acceptance of the updated Privacy Policy.
Contact Information
For any questions about this Privacy Policy or our data practices, or to exercise your privacy rights, contact us at:
- Company Name: JC Squared Inc.
- Email: help@jcsquared.ca
- Mailing Address: PO Box 89065 MacKenzie RPO Towne, Calgary, Alberta, T2Z 3W3